Joshua Tiles Blog

Customers needs are the key – Choosing Joshua Tiles


When it comes to tiling, attention to detail is key. That’s why it’s one of the major pillars of our business. From the beginning to the end of every project, we pay close attention to the client’s wants, needs, and preferences.

We have them talk about the kind of designs and colors they want and write down all that they’re saying. So by the time we are making suggestions, we understand how they fit into a client’s vision. That’s why when a client recently came to our store looking for tiles for their bathroom, we were sure that we could help them.

First of all, we asked them about the current design of the space and how they would like to change that. Secondly, we asked them what kinds of themes and colors they like. With this information, we recommended different tiles to them, while patiently explaining to them the pros and cons of which, especially with regards to quality. We also made sure to let the client know which tiles were in stock and which ones we would need a few days to get. The client chose the tiles they liked best among those we had in stock. And because we usually maintain a large stock of tiles, we were able to provide all the tiles the client needed in one go.

Since they were impressed with our services and prices, the client even hired us to do the installation. Not only did our staff arrive at the client’s home early for the installation, but they incorporated the client’s feedback every step of the way. So by the time we were done with the project, we were sure that it was exactly what they wanted. Needless to say, the client was so impressed with our work that they recommended their friends to us.

Get a quote or visit our showrooms

You can call 03 9701 5569 / 9761 7119 to get a quote or visit our showrooms in Keysborough and Kilsyth today.

Contact Joshua Tiles & Flooring Melbourne

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